The steps
When you visit our website listingandliving.co.uk or contact us, we receive information about you.
In this privacy statement, we explain what we do with that information.
We always treat your information with care and store it securely.
If you have any questions or want to know what information we hold about you, please contact us.
We may update this privacy statement if we deem it necessary.
Therefore, we encourage you to review this privacy statement frequently so that you are aware of any changes.
This privacy statement was last modified on July 01, 2024.
This privacy statement applies to all personal data we process and to all domains related to us.
It concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts.
Personal data is any information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number or surfing behavior.
If you want to know more about personal data, please visit the website of the Personal Data Authority.
L. Verhoeve is responsible for the website listingandliving.nl and is therefore the person responsible for the use of your personal data as described in this privacy statement.
The full details are:
L. Verhoeve
Anna Bijnsweg 35
5615 CL Eindhoven
We process the personal data of anyone who has contacted us or visited our website.
These include visitors, private customers, business customers and contacts of our partners.
We get the data directly from you as soon as you:
We use the following data: name
We use your personal data only for the purpose for which we are allowed to use it: we have received your consent to use your personal data we use your data because we want to give you the best service as a customer and we cannot do that without it.
We keep your personal data for as long as we are required to do so by law and as long as necessary for the purpose for which we use your data.
For example, as long as you are a customer with us, we will keep your data according to the statutory retention period of seven years.
After that, we only keep your data for statistical purposes and to handle any complaints or legal matters.
If you would like to know more about how long we keep specific data about you, please contact us.
Your personal data will only be used by us.
We will never share your personal data with others.
We process your data within the European Economic Area (EEA).
This means that we also store your data within the EEA.
If you have any questions about this, please feel free to contact us.
We have taken great care to secure your data both organizationally and technically to the best of our ability.
We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others.
So your data is safe with us.
We also ensure that your data is only used by people who have received permission from us to do so.
If you have any questions about our specific security practices, please contact us.
Because we use personal data about you, you have several rights.
We list these rights for you below.
Right to information
We need to explain to you in a comprehensible and clear way what we do with your data and what control you have over it.
Therefore, in this privacy statement we explain in detail what data we collect from you and how we handle your data.
Right of inspection
You may always ask us to see the data we have on you.
Right of correction
You may ask us to correct your information if it is inaccurate or incomplete.
Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data.
This right applies to the data we use for direct marketing.
For example, you can indicate to us that you no longer wish to receive mail from us.
This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer of ours or have given us permission to use your data, you may ask us to send you the digital data we have on you.
This allows you to transfer that data to another organization if you wish.
Right to limitation
You may ask us to limit the use of your data.
This means that in certain cases we may only keep your data but not use it.
Right to be forgotten
You may ask us to delete any data we have on you.
We will then delete all data that can be traced back to you.
In some cases we cannot or may not yet remove your data.
For example, some data must be kept for 7 years for tax purposes.
Right to file a complaint
You may file a complaint about the way we handle your data.
If you have a complaint, we will be happy to resolve it for you.
Please contact us.
You may also file your complaint with the Dutch Data Protection Authority.
Of course we hope it will not come to that, but in the extreme case you may also go to court.
In that case, it is the court in L. Verhoeve’s place of residence that will hear your complaint.
How do I submit an application or complaint?
Send your inquiry or complaint to us at info@listingandliving.nl. We will process your request or complaint within 30 days.
If there are several requests or complaints or if your request or complaint is complex, this may take longer.
In that case, we will contact you within 60 days at the latest.
We may ask you to identify yourself.
In that case, we will request data from you to make sure that you are the correct person whose personal data are available.
Our privacy statement must comply with several conditions.
In particular, these conditions can be found in the General Data Protection Regulation.
In addition, the general rules that apply under Dutch law apply to our privacy statement.
You can choose which of your data we can use.
If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website to make it easier and more personal for you to use.
We do this with the help of cookies.
A cookie is a small text file that is placed on your hardware when you visit our website.
We use the following types of cookies on our website:
More specifically, we use the following cookies:
We do not specifically target minors with our website.
This means that if you are under 18 years old, you need permission from a parent or guardian to use our website.
If you are a minor when you visit our website or webshop, we will assume that you have obtained this permission prior to your visit.
Do you have a question about our privacy statement?
If so, please feel free to contact us by sending an email to info@listingandliving.nl. We are happy to help you.
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